Transforming field service management with Business Central, Sigmax Connect, and Dime.Scheduler
In today’s fast-moving, customer-centric service environment, outdated manual planning and disconnected systems just don’t cut it anymore. That’s why we’ve brought together the best of three powerful tools for the job: Microsoft Dynamics 365 Business Central, Sigmax Connect, and Dime.Schedulercan help you completely transform how you manage your field service operations.
In our latest video, we guide you through this smart, scalable integration that supports your service management processes from end to end. Whether you're a service company, maintenance provider, or handle complex installations across multiple sites, this composition is designed to automate, simplify, and improve service planning and delivery.
🔧 What you’ll learn
In this walkthrough, you’ll discover how to:
- Set up a seamless integration between Business Central, Sigmax Connect, and Dime.Scheduler.
- Automatically synchronize work orders and match them with the right resources.
- Enable real-time scheduling for field technicians
- Integrate inventory and parts management directly into your service calls.
- Sync customer data across platforms, ensuring everyone has access to the latest information.
- Configure custom workflows tailored to your specific processes and business rules.
⚡ Why it matters
Field service is about more than just getting the job done, it's about getting the right person to the right place, at the right time, with the right information. This integration makes that possible, and more.
Key benefits include:
✅Eliminate scheduling conflicts
✅ Improve technician utilization
✅ Enhance customer satisfaction
✅ Automate time-consuming processes
✅ Optimize travel routes to reduce costs
✅ Track job progress in real-time
✅ Boost your overall operational efficiency
Whether you're dealing with complex installations or routine maintenance, this integrated solution brings clarity and control to your field service operations.
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