Take every service job from the order to the invoice. Plan and dispatch on one planning board, let your technicians run their day from the mobile app, and send their hours back to Business Central.
Business Central keeps the service orders, contracts, and invoices. Dime.Scheduler handles everything in between.
Service orders from Business Central land on the planning board, ready to be planned.
Drag each job to the right technician, or let Dime.Scheduler propose an optimized plan that cuts travel time.
Technicians see their day in the mobile app, navigate to the job, record their time, and update its status, even with a poor signal.
The hours go to Business Central as timesheets, so the back office can invoice without retyping anything.
See where your technicians and jobs are, who is available, and who has the skills the job needs, all on one planning board.
The map shows who is closest to the job site, so your team spends less time on the road and more time getting the job done.
Match every job to someone with the right skills, certifications, and availability, without guesswork or manual searching.
See who is fully booked and who still has room this week, so you spread the work evenly and avoid overtime for some while others wait for jobs.
Field service is unpredictable. Dime.Scheduler gives you the flexibility to respond as things happen.
A last-minute cancellation, a delayed job, or a new emergency request: change the schedule without disrupting the rest of the day.
Technicians see the latest schedule, job details, and address in the mobile app, wherever they are.
Everything a technician needs on their phone, and every update back on the planning board straight away.
Technicians see what is up next, open any job to check the details and contacts, navigate there with Google Maps, Apple Maps, or Waze, and update its status right from the site.
A timer runs from the start of a job to the end. The hours land on their timesheet against the right service order and go to Business Central, with no retyping by the back office.
The schedule and job details stay available without a signal. Status changes are saved on the phone and sent once it is back online.
If you switch it on and the technician allows it, the app shares their location with the planner during the hours they set, so you know who is nearest to the next job.
RTH OY has been providing maintenance and repair services to properties and outdoor areas for over 17 years in the greater Helsinki area. With a team of 60 dedicated staff members and an impeccable reputation, RTH Oy has been entrusted by public administrators, private companies, and property managers to keep their real estate clean, modern, and efficient.
Read RTH's entire story hereSpecialists in gas detection for more than 40 years, Dalemans installs, repairs, and maintains gas detection systems across Belgium and Luxembourg. Its planners filter jobs by type and urgency, assign technicians on their skills and service area, and the technicians see their jobs for the day in the mobile app.
Read Dalemans' entire story hereLike what you see?
Reach out to our team who will be happy to show Dime.Scheduler in action.
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