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    Dime.Scheduler

    Dime Software

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Dime Software has been nominated for the Directions EMEA Community Technology Award 2022

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Dime.Scheduler was purpose-built to work for solutions in the Microsoft Dynamics suite. With recent efforts made by Microsoft, the ecosystem reaches well beyond the traditional tools and business processes, and customers rely on technology more than ever to get their work done. We all want nothing but the best to be able to complete in an ever-increasingly complex world.

We've talked to hundreds and even thousands of people over the last few years, and there's no longer denying: customers want intelligent solutions with all batteries included, that allows for extensive customization at the same time.

In order to stay relevant and competitive as a company, we needed to face this challenge and kick our efforts up a notch.

Why should you vote for us?

Check out this video to learn why you should vote for us.

Used solutions

  • Business Central (on-prem, SaaS)
  • Dime.Scheduler
  • Power Platform / Dataverse / and everything in the ecosystem
  • AI to optimize schedules

Outcome

Dime.Scheduler was built with integration in mind. As it's effectively a planning layer on top of systems such as Business Central, we already had the platform at our disposal to expand our horizon.

The first step in the journey is a significant one: the Power Platform. By connecting our software to the Power Platform, citizen developers can easily create their bespoke solutions. Within mere seconds, a power user may be able to provide a tailored experience to their customers. They're able to send text messages or send emails to customers when an appointment has been scheduled or when the technician is on his way to their house. By linking Dime.Scheduler to the Power Platform, there is no way of telling where the internal administration ends and the customer experience starts. And all of it can be done by the customer themself at a fraction of the cost.

Integration

Secondly, and just as important, is to add intelligenceto the mix. With our new scheduling optimization product, we are bringing advanced artificial intelligence to SMEs to help them optimize their schedules, which helps them maximize their output, minimize time wastage, increase employee satisfaction, reduce expenses on fuel, and many other factors. All of that is within the customer's reach just by improving their scheduling processes and embracing the help of a number of clever algorithms.

A third pillar is connectivity. We've developed a mobile app specifically for the people in the field and on the road, so they will never miss an appointment ever again, while the planner in the office knows exactly where his people are so he's able to squeeze in a last-minute urgent intervention.

Mobile App

Value for the community

Standard, intelligent and cloud-native solutions are powerful tools for our partners and their customers. When all batteries are included, while at the same time there's room for extensive configuration and customization, we provide our network with the solutions and tools to make tailored solutions that are just right for them. And that at the fraction of the cost if they had to build those solutions themselves.

With the Power Platform connector, the scheduling optimization product, and the mobile app, we have three killer features that make it easier than ever to establish advanced scheduling business processes that could help customers give a competitive edge. Reduced OPEX expenditures, fewer mistakes, higher output, and increased customer and employee satisfaction: these are just a few of the consequences of better planning processes backed by our integrated planning software.

Vote for us

Download the Directions EMEA conference app and vote for Dime Software!

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About the author

Hendrik Bulens is Managing Partner at Dime Software and leads the Dime.Scheduler product team. His many years of experience as a consultant and passion for business and technology have helped shape Dime.Scheduler into what it is today and define where it is headed.

Hendrik Bulens
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